Privacy policy
Privacy Policy
Last Updated: December 24, 2025
This Privacy Policy describes how FemmeBliss Boutique (referred to as “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from www.femmebliss.net (the “Site”) or otherwise communicate with us.
As a provider of intimate wellness products, we understand that your privacy is paramount. We are committed to processing your data with the highest level of confidentiality and security.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
1. Personal Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
We do NOT collect sensitive health data or physiological information unless you voluntarily provide it in a customer service context (which we advise against).
Information You Provide to Us
• Contact Information: Name, billing address, shipping address, email address, and phone number.
• Order Information: Payment details (processed securely by third-party gateways; we do not store full credit card numbers), items purchased, and order history.
• Account Information: Username, password, and preferences.
• Communications: Information you provide when contacting us via email or chat.
Information We Collect Automatically
• Device Information: IP address, browser type, time zone settings, and cookie data.
• Usage Data: Pages viewed, products searched, and how you interact with the Site (e.g., time spent on pages).
2. How We Use Your Personal Information
We use your personal information to provide our Services and for the following purposes:
• Order Fulfillment: To process payments, arrange for shipping (including generating discreet shipping labels), and provide you with invoices and order confirmations.
• Customer Support: To resolve issues, handle returns (if applicable under our strict policy), and answer product inquiries.
• Marketing & Personalization: To send you promotional emails (only with your explicit consent) and to tailor product recommendations based on your browsing history. Note: Due to the nature of our products, we are extremely cautious with retargeting ads to avoid embarrassment or privacy intrusion.
• Security & Fraud Prevention: To screen orders for potential risk or fraud (specifically utilizing IP and billing address matching).
• Legal Compliance: To comply with applicable laws and regulations (e.g., tax reporting).
3. Sharing Your Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. We do not sell your personal data to data brokers.
• Shopify: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application.
• Payment Processors: We share transaction data with payment gateways (e.g., Stripe, PayPal) to process your payment.
• Logistics Partners: We share your name and shipping address with courier services to deliver your order. Crucially, we do not share the specific contents of your package with the carrier on the shipping label.
• Legal Obligations: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Cookies and Tracking Technologies
We use cookies to optimize your experience on our Site and to analyze our traffic.
• Strictly Necessary Cookies: Required for the website to function (e.g., holding items in your cart).
• Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics).
• You can control and manage cookies in your browser settings. Please note that removing or blocking cookies can impact your user experience.
5. Your Rights (GDPR & CCPA)
Depending on your location, you may have specific rights regarding your personal information.
For Residents of the European Economic Area (EEA) & UK (GDPR)
• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Erasure: You have the right to request that we delete your personal information (“Right to be Forgotten”).
• Right to Correction: You have the right to ask us to correct inaccurate information.
• International Transfers: Your information may be transferred outside of Europe (e.g., to Canada and the United States). We rely on Standard Contractual Clauses (SCCs) to ensure your data is protected during these transfers.
For Residents of California (CCPA/CPRA)
• Right to Know: You may request details about the categories of personal information we collect.
• Right to Delete: You may request the deletion of your personal information.
• Do Not Sell/Share My Personal Info: We do not sell your personal information. However, you can opt-out of “sharing” data for cross-context behavioral advertising by contacting us.
To exercise any of these rights, please contact us at cngzcy@gmail.com.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
• For tax and legal reasons, order records are typically kept for 7 years.
• Marketing data is retained until you unsubscribe.
7. Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us immediately to request deletion.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last Updated” date.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via e-mail or mail:
• Email: cngzcy@gmail.com (Recommended for faster response)
• Mailing Address:
FemmeBliss Privacy Officer
Rm 602, No.15 Baokang Rd,
Gongye Ave, Guangzhou, GD, 510000, CN